Information about the return policy

In case of damaged or confused products, the change can be made without any additional charge and the amount will be re-entered into the account you indicate. If the return occurs for other reasons, you have 7 days to make the return, as long as it is not perishable products

More information on returns

Information on shipping and order picking methods

We deliver EXCLUSIVELY to the Canary Islands, the delivery time is a maximum of 3 business days for Tenerife and a maximum of 4 business days for the rest of the islands. You can also manage the shipping on your own or pick up the order by store to avoid additional charges.

If the order is over € 100, shipping will be FREE

More information on delivery and collection methods

Information on available payment methods

We put at your disposal various forms of payment so that you can choose the one you deem most appropriate. If you decide to make purchases online, you can make it through bank transfer, paypal or through the payment gateway that we put at your disposal. If you decide to order through our website and pick it up yourself from our physical store, you can pay in cash at the time of collection.